Don't take our word for it. Here's what our clients are saying...

"I had the pleasure of knowing and working with Louise for over four years at Downer Mining and witnessed first-hand her stoic determination to systematically re-design and re-write literally thousands of procedures, documents and presentations - a task that enhanced Downer Mining's health and safety management system and ensured it was business useful and relevant to the end-user.

Since starting my own health and safety consultancy 12 months ago, Louise's creative flair and technical editing skills have helped me create a series of branded reports and templates that have transformed how I present content to my clients.

Louise quickly grasped my concepts and was able to deliver exceptional “outside the box” results within tight timeframes. I would not hesitate to recommend Louise to help prospective SMEs or large businesses tailor how they present and deliver information to communicate more effectively with their intended audience."

Shaun Smith, Director, Symbio Workforce Management

"Dragonfly Ink delivered quality work for us. Louise's commitment and 'can-do' attitude towards the work was invaluable. Louise met our requirements, was flexible and always willing to do what she could to help us meet our objectives. 

I have no hesitation in recommending Louise and her team. They are very responsive and professional."  

Kate Stormon, Queensland Department of Employment,
Economic Development and Innovation (DEEDI)

"I discovered Louise and her 'dragonflies' in 2005 when I was faced with the task of dissecting and rewriting over 2,000 forms and management procedures for Thiess. 

Her ability to rewrite technical content to be readable, while maintaining its integrity won her many fans in management, engineering, and other technical disciplines. So much so that she has continued to provide technical and creative writing and editing services across a variety of areas within Thiess ever since. 

Mature, professional, charming and insightful, Louise is an outstanding communications professional who adds value to any project." 

Deanne Davidson, formerly Manager Online Communication, Thiess Pty Ltd 

"Dragonfly Ink always provides a dynamic approach to any of our communication issues. They have been working with us now for over four years, across a wide range of work from information design and layout, intranet story writing and web content, to the heavy restructuring of our wordy and confusing procedures. 

We quickly developed a great bond with Dragonfly Ink's working style and ethics, we value their input, and will continue working with them in the future." 

Christine Harding, former Knowledge Manager, Thiess Pty Ltd

"We engaged Louise to do some simple advertising and writing for us. We were very happy with working with Louise, so we contracted her to structure and write a new website for us. The website turned out better than we had hoped for.

Louise really understood our quite specific product and the different types of customers we have. She created a website with very powerful and easy-to-understand writing, but one that is also very well setup and extremely user-friendly for all our customers.

We will continue to work with Louise for all our PR-related products, as it is very rarely that you come across someone with the knowledge, capabilities and understanding that she has. And during the coffee break, her great sense of humour kicks in and she'll entertain you with many stories of her teenage kids and their late night antics!" 

Simon Johansen, Founding Director,
ZC Technical and Specialised Metal Suppliers

"While Dragonfly and Designosaur have worked together on other projects, it is in our own website that we have most delighted in sharing Louise's colourful and creative, yet structured and concise text. Her thoughtful copy connected all the key elements and nuances, and made our website sing. 

From our first meeting, Louise got it! I always look forward to working with Louise, and indulge the opportunities to share in her experience and very special talent." 

Janine Hodgson, Director, Designosaur

"As a management consultant I spend my time advising clients how to efficiently run their business. Recently, I followed some of my own advice and engaged Dragonfly Ink to help me with my promotional material. This is the best advice I could have given myself. The service was professional, efficient, value for money and exactly what I required. 

Since the first assignment, I have engaged Dragonfly Ink a number of times and would not hesitate to do so again in the future. I have and will continue to recommend Dragonfly Ink to my own clients." 

Callum Skeet, Director, Lumina Group

"We are really happy with the way the process went for Mon Repos Information Centre interpretation. As well as being adaptable and easy to communicate with, Louise was able to synthesise large amounts of information and present it simply and clearly. 

She has shown great skill in translating research findings into an enjoyable read for a wider audience without compromising the technical detail of the research." 

Jen Holt, Senior Conservation Officer (Interpretation), EPA
Queensland Parks & Wildlife Services

"Louise is one of the best writers I know and approaches her work with energy, enthusiasm and creativity. Her high degree of intellect brings a sharp focus to every job she participates in."

Jenni Metcalfe, Director, Econnect Communication

"Louise has shown a great ability to take a complex science story and tell it in a way that interests a larger population while still retaining the technical integrity of the story. 

This requires a sound awareness for science, an appreciation of the values that scientists have and also access to an excellent network of other science communicators and scientists to verify and check facts. A great asset to the communication of science."

Lawrie Kirk, former Communication Manager,
Murray Darling Basin Commission

"It has been a pleasure to work with Louise and we are very happy with the end result. Louise's work was very prompt, of high quality and delivered with great cheerfulness..." 

Christine Mercer, former Project Officer,
Urban Management, Brisbane City Council